Many people do this, why shouldn’t you? Feel free to vent and use the session time to blow off steam.
If you are just venting, decide on how long it will take and book a comparable timeframe. If you want feedback, you need to consider the scope of on what you want advice. Be sure to allow extra time to answer questions from the SupportPal. As a recommendation, it is best to focus on a single issue.
Book another session through MySupportPal.com. If you wish, at the end your session you may inform the SupportPal that you would like to return for another session.
It's your choice. We want you to be comfortable expressing your truth.
The Client is prohibited from:
• Mentioning killing and/or murdering a human and/or animal.
• Seeking advice on harming a human and/or animal.
• Verbally abusing a MySupportPal employee.
• Directing illicit sexual communications to a MySupportPal employee.
Please try to warn the SupportPal prior to screaming or yelling, so the SupportPal may pull the phone away from their ear.
Not if you don’t want to.
In the case of force majeure, governmental action, power failures, disruption of satellite service, or inability to obtain and/or maintain technical communications services, a MySupportPal representative will contact the Client via telephone or email to reschedule the remaining portion of the session, once a communication apparatus becomes available.
Email us at email@example.com no later than 24 hours in advance of your scheduled session. There are no refunds for a session cancelled less than 24 hours prior to its scheduled session.
When MySupportPal calls you for your session, if you do not answer the phone call or the call goes into voicemail, MySupportPal will attempt to call you no more than three times during your session time frame to start your session. There are no refunds if you are unavailable for your scheduled session, except for when there is force majeure (see #4 in Terms of Service).
Yes, you must be 18 years or older.